Introduction

At QuirkyBows, we put a lot of time and love into handcrafting our QuirkyBows accessories, and your satisfaction is of utmost importance to us. Please review our refund policy below:

Eligibility for Refunds:

1. Damaged or Defective Products:

 If any item is damaged during shipping, we will gladly replace it. To initiate a replacement, we kindly request that you send us an email with a photo and an unboxing video of the damaged product. This helps us understand the issue and ensures a swift resolution.

2. Returns and Exchanges: Due to hygiene precautions, we are unable to accept returns or exchanges on our products. However, we do accept exchanges if you return the items to our studio in unused and unopened condition. In such cases, you will be responsible for the shipping costs associated with returning the product and receiving the new one in exchange.

3. Customer Satisfaction: Our top priority is for our customers to absolutely love our bows. If you need any assistance or have any concerns, please don’t hesitate to reach out to us. We are here to help.

4. Non-Refundable Forced Returns: Please note that we do not accept forced returns, and these types of returns are non-refundable.

5. Contact Us:

Thank you for understanding our refund policy. Should you have any further questions or need any assistance, please contact us. We appreciate your support and hope you enjoy your shopping experience at QuirkyBows!